Who we are
LakeTree Systems Pty Ltd (ABN 416 428 20 826) (“LAKETREE”) and its related entities are committed to protecting the privacy of personal information. Personal information is defined under the Privacy Act 1988 (Cth) (“Privacy Act”). All people and organisations working with and for LAKETREE are required to be familiar with and to comply with the obligations set out in this Policy. Your use of LAKETREE’s web site and/or components and services evidences your consent to LAKETREE’s collection, use and disclosure of personal information in the manner set out below. The personal information we collect includes, but is not limited to:
- • Personal information for employment, trading and marketing purposes such as full name, postal address, phone and fax numbers and email addresses.
- • Personal information relating to a person’s business or professional capacity such as ABN/ACN, position, organisation, postal address, phone and fax numbers and email addresses.
- • Transactional information such as credit card details or bank details.
- • Personal information for Human Resources, Finance and general entity administration purposes for employees and contractors.
- • Personal information for the purpose of organising, inviting and holding an event with LAKETREE or its related entities.
Personal information
How we collect personal information
- • Directly from the person and/or the company they represent that we are interacting with to provide advice, services, materials and/or resources, employment opportunities or company information. This information can be collected in hard copy forms, online or by email, post, facsimile, face to face, over the phone or through our reseller channel, including wholesalers and partners.
- • Enquiries made to external parties in order to provide advice, services, materials and/or resources, employment opportunities or company information, for example reference checks for employment purposes.
- • From publicly available information.
- • LAKETREE makes limited use of cookies on external websites. We use cookies to provide information on our product offerings through content networks acrossthe internet, to track your interaction with our website and to personalise your experience on our website. You always have the option to disable cookies by turning them off in your browser but you may find that this reduces the functionality of our website.
How we store and secure personal information
- • We take reasonable steps to maintain the security of personal information to protect it from unauthorised disclosures.
- • Information in electronic format is stored securely on our secure servers or in accredited systems that meet security and privacy standards.
The use of personal information
- • LAKETREE will not sell, rent or lease customer lists or other personal information to third parties. Personal information will not be distributed, shared or passed on to any third party unless consent has been granted by the individual or organisation, or LAKETREE is required to do so by law.
- • LAKETREE uses this information to provide our core services to our customers, market our services and our brand to the industry and potential customers, recruit employees, have productive working relationships with our employees, and to engage with partners and third party service providers.
- • We may share personal information with LAKETREE’s related entities or to third parties such as our vendors or suppliers who provide us with goods or services, our clients or our professional advisers, where permitted by the Privacy Act.
How to access or correct your personal information or make a privacy
Complaint
LAKETREE is transparent and accountable for the limited personal information that we collect and aim to maintain the accuracy and quality of this information. Should you wish to access or correct your personal information we hold, please contact LAKETREE via support@laketree.com . You may also use these contact details to notify us of a privacy complaint if you think we have failed to comply with our obligations under the Australian Privacy Principles. If a complaint is made, it will be thoroughly assessed in a timely manner and any breach will be rectified, where practicable and possible. All complaints will be taken seriously and will feed into continual processes for reviewing and improving privacy. LAKETREE may, at its discretion, update or revise this Policy from time to time. Please check our website www.laketree.com for the current version of this Policy.
Analytics
Who we share your data with & How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Data Breach Reporting
The Privacy Act and General Data Protection Regulation (Regulation (EU) 2016/679) requires that reasonable and appropriate protection is made around information, including personal information and customer data (“Information”), and that certain data breaches are reported to the relevant authorities. LAKETREE may collect and store Information to enable LAKETREE to provide services to its customers. That Information may be held in various forms and transmitted through systems controlled by LAKETREE or its customers.
In the event a data breach occurs or, a data breach is suspected, LAKETREE will follow this Policy and the below Response Plan to contain, assess and respond appropriately.
Response plan
- • Initial notification: If personnel become aware of an actual or suspected data breach they must immediately notify the Privacy Officer with information regarding the data breach.
- • Preliminary assessment: The Privacy Officer shall notify the relevant personnel to collate information regarding the data breach.
- • Assessment of Risk: The Privacy Officer in conjunction with management will assess the severity of the data breach based on the information received.
- • Notification: The Privacy Officer in conjunction with management will consider whether notification to the relevant authority and/or affected individuals is required and, if notification is required, make that notification.
- • Review: LAKETREE will undertake an internal review of the circumstances to consider if further action is required
